Vetting a Restoration Contractor
When your home is flooding, you don't have time to interview a dozen contractors. However, making the wrong choice can lead to shoddy work, hidden mold, and insurance nightmares.
What to Look For
- IICRC Certification: The Institute of Inspection, Cleaning and Restoration Certification is the gold standard. Ensure the company is certified in Water Damage Restoration (WRT) and Applied Structural Drying (ASD).
- Local and Family-Owned: National franchises often treat you like a number. A local Gilbert company like Tri Point Services relies on community reputation and provides personalized care.
- Insurance Experience: Choose a company that uses Xactimate software and will communicate directly with your insurance adjuster.
- 24/7 Availability: Disasters don't happen on a 9-to-5 schedule. You need a company that answers the phone at 2 AM.
